Criticism: You Don’t Like It, But You Can Learn To Handle It

A few tips to handle criticism:

1. Hear it clearly: be sure you understand what the criticism is

2. Hold back Mr. Defensive who runs in to counter the criticism

3. Also hold back Mr. Counter Attack: criticism is not necessarily an attack on you

4. Apologize without using the “yes…but”     response

5. Commit to correct the behavior

6. Knowing how tough it is to handle criticism, consider avoiding criticizing others

I’m interested in hearing what advice you have to handle criticism.

Coach Rob Pasick

Email: rob@leadersconnect.com

Website: www.robertpasick.com