Tuesday, January 29, 2013

More on Emotional Intelligence

Some leaders tend to be competitive, hard-driving people. While they may have high IQs and technical skills, their emotional skills lag far    behind. They tend to be folks who are weak in their  ability to manage their emotions. They fly off the handle in an instant. They make no  attempt to rein themselves in. They believe yelling and intimidating is the best way to manage people and they may be totally clueless on the impact they are having on others. So, what can you do if you have to work with a   person who cannot manage his/her emotions?
1. First and foremost, set limits. Explain that their behavior is upsetting to you and you refuse to be treated in an abusive or disrespectful way.
2. Consistently, every time you are treated in this manner, make a clear statement that this is not acceptable.
3. When you feel like you are being belittled or attacked, refuse to get into a situation where you are counter attacking. The leader will be more adept arguing and you probably will end up feeling worse.
4. Be consistent in refusing to respond to belittling and abusive behavior.
5. If the behavior persists, Seek out help from someone in the organization. If that is impossible, seek help from an executive coach.
For more ideas on dealing with folk who cannot manage their emotions, please click on the link (http://www.youtube.com/watch?v=4Qfx_aFLfhw) to watch my videotape recorded  for the University of Michigan Alumni Association. Also join in the conversation by posting commentary about your ideas on dealing with the situation.

Coach Rob Pasick
Email: rob@leadersconnect.com

Monday, January 21, 2013

Best Practices for Improving Your Emotional Intelligence

This week I will be doing two live chats on emotional intelligence for the U of M Alumni Association. If you are an alumni, you can sign up for these at http://alumni.umich.edu/events/lifelong-learning-winter-2013. Also, you can see my 13 minute U of M Alumni talk on emotional intelligence on YouTube at http://www.youtube.com/watch?v=4Qfx_aFLfhw. Over the next few weeks, I will be sharing the 10 best practices for  improving your emotional intelligence. I would appreciate if you could post your comments or suggestions on my blog.

To enhance self-awareness:
1. Practice some form of self reflection
a. Meditate or prayer
b. Write about your feelings
c. Talk to others about your feelings and listen, really listen, to their feedback
2.   Set goals – write down what, why, how, and when.
3.   (Please add your suggestions.)

Coach Rob

Monday, January 14, 2013

Maintaining and Strengthening Your Online Identity

This week the noted journalist, Doron Levin, will be presenting at Rob Pasick’s CEO Connect on “Maintaining Your Online Identity”. Please email me if you would like to attend. Here are his five key tips for maintaining and strengthening your online identity:

1. Until you know how to use a social media platform, stay off it. By all means study, observe and gain facility -- but don't start tweeting, posting, blogging until you know the rules of the road.
2. Good writing in the digital world is no different than good writing on paper. Good writing often is a reflection of good thinking, so consider and reflect carefully on what it is you wish to say. It never hurts to let someone whom you trust and respect read a draft before posting.
3. Humor is very difficult to achieve successfully and very easy to flub. If you're funny, then have it. Otherwise, better to be yourself.
4. Be considerate to your readers, in terms of length, approach and subject matter. While it's important to have a definite point of view, it's much easier to lose a reader than to gain one.  
5. Remember always to reflect your best self in your posts, the self that is the ideal of what you think a person should be, embodying the values that you were taught --- and that you teach others.

Link to CEO Connect event: http://www.eventbrite.com/event/5180330508.

Coach Rob

Monday, January 7, 2013

How To Improve Your Emotional Intelligence

Today the U of M Alumni Association is launching an online video of me teaching about emotional intelligence at work and at home. Over the next few weeks, I will be sharing strategies for improving your emotional intelligence.

1. Seek feedback from significant others. Ask  people who know you well to give you       feedback on how well you: understand your own emotions, manage your emotions, display empathy, and manage relationships.
2. Keep an emotional intelligence journal: record your mood on a daily basis, describe and     analyze critical emotional events, record suggestions and ideas on how you can better manage your emotions.

Feel free to contact me if you’d like to learn more about how to assess your own emotional           intelligence.

Coach Rob