Monday, August 27, 2012

Give Back

“We are such spendthrifts with our lives,” Paul Newman once told a reporter. “The trick of living is to slip on and off the planet with the least fuss you can muster. I’m not running for sainthood. I just happen to think that in life we need to be a little like the farmer who puts back into the soil what he takes out.” I’ve seen many examples of folks giving back to their community. Have you done enough yourself, to “put back what you have taken out”? Here are some questions to ask yourself:

1. What am I doing today to give back?
2. As you become more successful, what is your dream about how to give back to society?
3. How will you plant the seeds today to replenish what you have been given in life?
4. How will you teach your children the importance of giving back?
5. What example are you setting for your children and coworkers about the importance of giving back?

I’m interested in hearing your stories of ways you have been inspired by people “giving back”. 

Coach Rob

You can find more tips in Balanced Leadership.

Monday, August 20, 2012

Write Someone Up This Week...And Make Their Day!

Employees fear being “written up”, but what if you wrote someone a positive “write-up”? Wouldn't it make them feel great? Here are a few of my ideas...and I’d love to hear your ideas as well.
1. Write someone a recommendation on Linked In.
2. Write something positive to put in their file.
3. Write a hand written note of appreciation.
4. Buy them tickets or a gift certificate to  convey your appreciation.
5. Extend this idea from an employee to a friend or family member.

Please share your ideas about positive ways to “write someone up”. Let’s start a movement to promote positive “write-ups”.

Coach Rob

Monday, August 13, 2012

How To Resolve A Dispute

Here are some guidelines from Kenneth Feinberg, one of the world’s foremost dispute mediators, on how to resolve a dispute:
1. Know the facts
2. Be dogged about trying to reach an equitable solution
3. Keep an open mind
4. Be creative in getting to “Yes”
5. A very important, basic proposition: Put yourself in the other person’s shoes

Additionally from Dr. Rob’s personal experience with dispute resolution:
1. Check your emotions at the door
2. If you feel that your emotions are trumping your clear thinking, take a time out. After composing yourself, write down what you want to achieve and what the other person wants to achieve.
3. Also, write down your emotional impediments to being able to get to “Yes”
Please share your best practices on how to resolve a dispute.

Coach Rob

Monday, August 6, 2012

Criticism: You Don’t Like It, But You Can Learn To Handle It

A few tips to handle criticism:

1. Hear it clearly: be sure you understand what the criticism is
2. Hold back Mr. Defensive who runs in to counter the criticism
3. Also hold back Mr. Counter Attack: criticism is not necessarily an attack on you
4. Apologize without using the “yes…but”     response
5. Commit to correct the behavior
6. Knowing how tough it is to handle criticism, consider avoiding criticizing others

I’m interested in hearing what advice you have to handle criticism.

Coach Rob Pasick