Often leaders tell me that one key relationship is the source of 80% of their frustration. What can you do if you have a people problem with an employee, partner, customer, board member, etc?
1. Be sure you have had an open, honest conversation with the person.
2. Take some time to write about the problem. Ask yourself why you are frustrated and what you have tried to do about it.
3. Look in the mirror: ask yourself what are you bringing to the problem? Have you had similar conflicts with people before?
4. Seek a consultation about the problem. Discuss the problem with a trusted third party, preferably someone who does not work in the business.
5. Avoid triangulating about the person: in other words, don’t gossip to get support for your negative views.
6. If you continue to have a people problem, I’d be happy to consult with you about it. Frequently leaders call me to provide consultation about how to resolve a conflict within a key relationship.
Coach Rob
rob@leadersconnect.com
www.robertpasick.com
No comments:
Post a Comment